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No-Shows

Patients don’t show up unprepared or miss their appointments on purpose. Good communication is a requirement, not a nice-to-have. Help your patients help you by keeping everyone on the same page.

Appointment Gaps

There’s a lot more to appointments than just reminders. We take a holistic approach to the entire appointment experience — before, during, and after the appointment itself.

Awareness Gaps

What do your patients need to know? How can helping them also help you? The key is delivering information that’s timely and relevant — and avoiding the opposite.

Education Gaps

Patients want to learn what they need to know. Give them the information they need, at the right time and place, in the context of their healthcare journey.

Expect the Unexpected

Stuff happens. When surprises pop up, having an agile communication system is more important than ever.

First Class Communication

Find out why it’s no longer optional in Healthcare.

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WHAT OUR CUSTOMERS ARE SAYING

We use PatientEXP to communicate automatically, but the system also hands off to a human when needed.