Appointment Gaps
Awareness Gaps
Case Management Gaps
Education Gaps
Financial Gaps
Internal/Staff Gaps
On-Demand Gaps
On-Site Gaps
Patient Experience GapsExpect the Unexpected
Stuff happens. When surprises pop up, having an agile communication system is more important than ever.
Stuff happens. When surprises pop up, having an agile communication system is more important than ever.
Custom Blasts
Custom targeting & messaging of all kinds with fast turn-around.
- Create an agile communication plan
- Be responsive and stay ahead
Provider Cancellations
Broadcast appointment cancellation notifications caused by provider unavailability.
- Reduce staff phone calls
- Prevent unnecessary travel
Smog Alerts
Notify asthma patients on poor air quality days.
- Promote wellness and safety
- Specifically target sensitive groups
Vaccine Availability
Join waiting lists and receive availability notifications via text for in-demand vaccines and treatments.
- Help manage high demand
- Improve population health
Virtual Waiting Rooms
Covid social distancing – patients park in parking lot and wait until texted to enter the building. Clinic staff uses PatientEXP GUI to monitor & update patients.
- Reduce patient and staff risk of infection
- Improved patient flow
- Account for special needs and conditions
Weather Events
Broadcast appointment cancellation notifications caused by severe weather. Automatically target affected groups.
- Reduce staff phone calls
- Prevent unnecessary travel in inclement weather