Good communication is a win/win proposition. Help direct patients to urgent care centers more appropriate for their level of care while alleviating longer wait times and unnecessary overcrowding in the Emergency Room.
Awareness Gaps
What do your patients need to know? How can helping them also help you? The key is delivering information that’s timely and relevant — and avoiding the opposite.
Financial Gaps
Set co-pay expectations. Notify about important insurance changes. Guide patients to the most appropriate resources.
On-Site Gaps
The need to communicate doesn’t stop at registration. Keep your patients happy and informed by keeping the communication going.
First Class Communication
Find out why it’s no longer optional in Healthcare.
Appointment Gaps
Case Management Gaps
Education Gaps
Expect the Unexpected
Internal/Staff Gaps
On-Demand Gaps
Patient Experience Gaps
