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Experiment Engine


Conduct experiments and measure which strategy works best.

Conduct experiments and measure which strategy works best.

Billing Notifications

Keep families up to date with current billing amounts, payments, and how to access their bill.
  • Payment confirmation
  • Set expectations to avoid surprises
  • Provide info on payment plans & options

Co-pay Instructions

Set co-pay/out-of-pocket expectations before the visit. Link to payment portal to capture co-pay ahead of time.
  • Improve collections and payment delays
  • Reduce cancelled visits

Emergency Room Redirection

Guide low-severity Emergency Room patients to more convenient urgent care.
  • More appropriate location of care
  • Improve ED admit rate
  • Reduce ED overcrowding and wait time

Financial Gaps

Set co-pay expectations. Notify about important insurance changes. Guide patients to the most appropriate resources.

Insurance Checks

Pro-actively detect & notify patients regarding insurance issues.
  • Improve collections
  • Avoid patient hassles

Service Line Promotion

Target patients with information about available services relevant to them.
  • Connect patients with resources
  • Guide & build trust

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