Appointment Gaps
Awareness Gaps
Case Management Gaps
Education Gaps
Expect the Unexpected
Financial Gaps
Internal/Staff Gaps
On-Demand Gaps
On-Site Gaps
Patient Experience GapsSports Physical Blasts
Summertime blasts to prompt returning students to get their required sports physicals early.
Summertime blasts to prompt returning students to get their required sports physicals early.
Awareness Gaps
What do your patients need to know? How can helping them also help you? The key is delivering information that’s timely and relevant — and avoiding the opposite.
Custom Blasts
Custom targeting & messaging of all kinds. Control access using Active Directory groups.
- Service differentiation
- Allow for condition-based targeting and messaging
- Promote service lines to specific sets of patients
Flu Shot Reminders
Message patients with flu shot reminders in early Fall.
- Improve population health
- Target at-risk populations
- Filter & direct based on past visits
Grand Opening Blasts
Target & notify patients about new location openings.
- Promote new lines of service
- Direct patients to better alternatives
Instant Response Keywords
Provide simple text commands that return a variety useful information. MYCHART might return MyChart app install link; ADDRESS might return the upcoming appointment’s address; etc.
- Automate personalization
- Empower patients through interactivity
- Simple way for patients to access resources
Newborn Insurance Reminders
Remind parents to add their new baby to their insurance coverage, especially for NICU babies.
- Avoid insurance hassles for new parents
- Prevent delays in reimbursement
Patient Portal/MyChart
Notify patients how to sign up for patient portal and MyChart. Time notifications so they correspond with an episode of care.
- Promote health ownership by the patient
- Improve portal activations
- Improve clinical communication