Skip to main content

Cancellation Blasts


Bulk alerts to patients about clinic closure or provider unavailability due to weather or other circumstances. Staff member selects clinic, provider, dates and times.

Bulk alerts to patients about clinic closure or provider unavailability due to weather or other circumstances. Staff member selects clinic, provider, dates and times.

Appointment Gaps

There’s a lot more to appointments than just reminders. We take a holistic approach to the entire appointment experience — before, during, and after the appointment itself.

Booking Confirm

Notify immediately when an appointment is booked with appointment details and contact info.
  • Confirm details immediately
  • Provide a clickable appointment record
  • Provide contact and directions info

Clinic Maps & Directions

Send directions via Google Maps link — but only if there were no recent appointments at that same location.
  • Create a context aware experience
  • Prevent unnecessary over-communication

Google Reviews

Send a post-visit “Thank You” message with a link to add a Google Review for the clinic or provider.
  • Capture positive reviews
  • Drive patient feedback

Holiday Closure Notice

Notify patients regarding holiday closures.
  • Increased patient satisfaction

Intelligent Reminders

Notify about all upcoming appointments in a single reminder. Interactive reply to confirm or cancel. Real-time integration with EMR. Information available at any time via APPTS command.
  • Create a single, trusted channel
  • Avoid alert fatigue
  • Keep everyone in sync

Parking Information

Show where to park, when to bring parking ticket, construction-related updates, etc. Send videos showing exactly where to go.
  • Provide next level of service
  • Patient satisfaction
  • Expand wayfinding beyond the walls

Post-Visit Surveys

Send a post-visit “Thank You” message with a link to a survey that can be completed immediately on the patient’s cell phone.
  • Monitor patient satisfaction
  • Drive app/portal adoption
  • Show them you care

Prep Instructions

Send timely notifications about how to prepare for upcoming procedures of all types. Customizable by appointment type and provider. Provide a phone number for questions.
  • Surgical prep and what to avoid prior
  • Post-Op follow up and instructions
  • Avoid utilization gaps
  • Reduce delays

Provider Introduction Videos

Send provider introduction & welcome videos to new patients. Start building the relationship before the visit even starts.
  • Differentiation of service
  • Allows physicians to promote themselves
  • Provide a warmer connection and familiarity

Virtual Appointment Instructions

Provide timely instructions for patients to connect for remote and virtual appointments.
  • Promote telehealth services
  • Reduce no shows or late visits

Ready to Learn More?

Schedule Your Free
Assessment Today