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Clinic Relocations


Message patients having appointments at a specific clicnic that the clinic is temporarily or permanently relocating. Provide the new clinic address with a Google Maps link.

Message patients having appointments at a specific clicnic that the clinic is temporarily or permanently relocating. Provide the new clinic address with a Google Maps link.

Education Gaps

Patients want to learn what they need to know. Give them the information they need, at the right time and place, in the context of their healthcare journey.

Insurance Updates

Alert patients about upcoming changes to insurance coverage or requirements. Target patients by insurance provider or plan.
  • Identify and message target audience
  • Improve collections

Post-Discharge Instructions

Make important post-discharge instructions available right on the phones of patient and the family members in their care circle.
  • Improve outcomes
  • Reduce calls/follow up from clinical staff
  • Reduce re-admits
  • Speed up recovery

Prep Instructions

Send timely notifications about how to prepare for upcoming procedures of all types. Customizable by appointment type and provider. Provide a phone number for questions.
  • Surgical prep and what to avoid prior
  • Post-Op follow up and instructions
  • Avoid utilization gaps
  • Reduce delays

Safety Programming

Keywords like WATER SAFETY enroll for child water safety tips, SAFE SLEEP for baby safe sleeping habits, etc.
  • Promote community safety and well-being
  • Service differentiation
  • Show them you care

Support Group Notifications

Notify patients about disease-specific support groups – epilepsy, asthma, etc. Meeting times/locations and links to sign up.
  • Promote condition-related safety and treatment
  • Promote a service line to address specific conditions

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